Emergency Communications

Communications Center Services

The Raeford / Hoke County Emergency Communications Center is the Public Safety Answering Point (PSAP) for all emergency calls in the City of Raeford and Hoke County. The Communications Center, a centralized communications facility, was formed in 1989. Hoke County Emergency Communications utilizes an enhanced 9-1-1 (E-911) system that is wireless Phase II compliant. The Communications Center is staffed 24 hours per day.

We provide Emergency Communications for the Raeford Police Department, Hoke County Sheriff's Department, Hoke County Fire Departments, Hoke County EMS-Cape Fear Valley, the Hoke County Rescue Squad, and Hoke County Emergency Management. We serve as the County Warning Point for Emergency Management and monitor the National Warning System (NAWAS) radio. We also contact agencies such as Aeromedical Services such as UNC Aircare and Red Cross upon request from field agencies.

We serve as an after hours point of contact for Raeford Public Works and Hoke County Utilities. We maintain notification lists for Public Safety, Criminal Justice, and Public Service agencies in Hoke County.

We also maintain contact lists for businesses in the event of an after-hours incident. We encourage business owners to complete this form and fax or mail it to the Communications Center.

Please see the Agencies Served page for more information on our agencies.

Hoke County Emergency Communications is:

  • A NC Office of EMS Licensed Emergency Medical Dispatch (EMD Provider) utilizing the National Academies of Emergency Dispatch MPDS protocol system
  • A recognized Partner of the National Center for Missing and Exploited Children (NCMEC)
  • An APCO Project 33 Certified Center

We utilize the following systems in the Communications Center:

Hoke County Emergency Communications migrated to the NC State ESInet telephone system on November 13, 2020.   The ESInet is the North Carolina 911 Telephone Network for the State administered by  the NC 911 Board.

Our radio console is the Moducom Radio System.

Our CAD system is the Central Square Pro Suite formerly known as Zuercher. 

We utilize the NC VIPER network for radio communications.