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1. When should I or should I not call 911?

You should call 911 anytime you need a response from any public safety agency. While true emergencies such as fires, medical calls, in-progress crime are certainly handled by 911, we also handle the non-emergency calls such as property crimes already occurred and things of that nature. If it requires a response, call 911.

911 should not be called to ask a phone number even if it is for another agency we serve. Also do not call 911 for copies of reports of bills. Reports are given by the agencies that investigated the crime or event. You would need to contact that agency for a copy of a report.

2. Are there other numbers that you answer?

Yes there are. The 911 Center answers all calls for the business lines for the Hoke County Sheriff’s Office and the Raeford Police Department after hours. We also answer a special alarm line for incoming fire, medical, burglary, and holdup alarms. If you need to call just to ask a question and you do not need a response, please call us at 910-875-2135.

3. Does it make a difference what number I dial?

Yes it does. Hoke 911 is an Enhanced 911 of E911 system. When you call 911 on a landline phone, it gives us your address and phone number. If you call 911 on a cellular telephone, it gives us your location and telephone number. Dialing a seven-digit number does not give us this function.